Refund policy

Return & Exchange Policy

At Label Kanval, customer satisfaction is our priority. We ensure all our products go through quality checks before shipping. However, in certain situations, we offer exchanges as outlined below:

1. Exchange Due to Damage in Transit

If your order arrives damaged, we’re here to help. Please notify us within 48 hours of receiving the product by emailing us at kanvalcreations@gmail.com, along with clear photos of the damaged item and the packaging. Once verified, we’ll arrange an exchange for the same product.

2. Size Exchange

If you received a different size than what you ordered, we’ll gladly exchange it for the correct one. Please contact us within 5 days of delivery, and ensure the product is:

• Unused

• Unwashed

• In its original packaging with tags intact

Customers may be required to bear the shipping charges for sending the product back to us. The replacement will be shipped once the original item is received and inspected.

3. No Return / Refund Policy

Please note that we do not offer returns or refunds on any products. All sales are final, except in the cases mentioned above (transit damage or incorrect size received).

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If you need assistance, feel free to reach out to our support team at @LabelKanval on Instagram.

Thank you for shopping with Kanval!